Installing a universal channel is the only way to link chat, emojis, and file-sharing between Webex Teams and Microsoft Teams. Just like that, there’s no reason to leave Microsoft Teams.Īre there other ways to connect Microsoft Teams and Cisco Webex? Once they join, you’ve connected your Microsoft Teams account to their Webex Teams account. Once created, send the link to your universal channel and your external contacts can join from their app of choice. You can even connect Microsoft Teams for one business to another Teams instance. All you need to do is install a universal channel and choose Microsoft Teams as your app. There are no guest accounts needed and no app-swapping actions required. Webex Teams users can message Microsoft Teams users and vice versa. If you send a message in Teams to a contractor on Webex Teams, they’ll see it without having to switch tools. The app connects your Microsoft Teams chats and your external contact’s Webex Teams chats. Universal Channels for Microsoft Teams simplify collaboration. How to stay in Microsoft Teams when communicating with people on Webexįor external contacts, the easiest way to chat with Webex Teams users while staying in Teams is by creating a universal channel. Now, we’ve set the scene, the rest of this blog post details how your users can stay in Microsoft Teams and still communicate with users in external apps like Slack and Webex. What if your external contacts aren’t Teams users? How do you connect with a contractor on Webex while staying in Teams? If external contacts are in Teams, is a guest account on your channel enough?

Even if you manage to get all employees on the same app internally, the challenge isn’t over.

Just because most of your staff love Microsoft Teams, doesn’t mean there aren’t other apps in play. New talent comes into the office and struggles to switch to a new environment. Mergers and acquisitions combine different styles of working with preferred apps for each team. Internally, companies end up with fragmented app portfolios for various reasons. Flexera Software found 64% of businesses have more apps than they need. Experimentation with video conferencing, file sharing, and productivity tools leads to app sprawl. Workplace silos are a common problem in today’s app-rich environment. Microsoft Teams in the current collaboration landscape So, how do you stay in Microsoft Teams and empower full collaboration? Users who have to navigate between Teams and another app either spend all day switching between apps or risk a huge gap in communication and information. For example, 63% of companies using Microsoft apps are using Slack in parallel. Many companies are using alternative apps alongside Microsoft Teams. But the app hasn’t wiped out the competition yet. Microsoft supports over 75 million daily active Teams users. Want your workforce to stay in Microsoft Teams? Just roll it out, right? Wrong!

Cisco teams install